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General Usability Resources

Look around

Usability is just beginning to take hold in large organizations and lots of good information is available on the field in relation to the web.

Excellent References

• Donald A. Norman's, The Psychology of Everyday Things
• Hackos & Redish, User and Task Analysis for Interface Design
• Joseph Sullivan & Sherman Tyler's, Intelligent User Interfaces
• John Brown & Paul Duguid, The Social Life of Information
• Zelazny, Say It With Charts : The Executive's Guide to Visual Communication
• Gregory, Eye and Brain
• Tufte, The Visual Display of Quantitative Information
• Deborah Mayhew, A Practitioner's Handbook for User Interface Design
• Jakob Nielsen & Marie Tahir, Homepage Usability: 50 Websites Deconstructed
• Jakob Nielsen, Designing Web Page Usabiliy
• Ed Tufte, Envisioning Information
• Mary Beth Rosson, John M. Carroll, Diane D. Cerra (Editor), Usability Engineering
• Randolph G. Bias (Editor), Deborah J. Mayhew (Editor) , Cost-Justifying Usability
• Deborah J. Mayhew, The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design
• Jeffrey Rubin, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
• Ben Shneiderman, Leonardo's Laptop: Human Needs and the New Computing Technologies
• Keley Braun (Editor), The Site Speaks for Itself

Organizations

• Usability Professionals' Association
• SIGCHI
• Human Factors and Ergonomics Society
• National Institute of Standards and Technology
• Society for Technical Communications (STC)
• American Society for Informantion Science & Technology

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